Terms and Conditions
Effective date: 22 April 2026
These Terms and Conditions govern your use of Love St Agnes, a local listings and information service focused on St Agnes, Cornwall, UK. By accessing or using the website, creating an account, submitting content, or purchasing a subscription, you agree to these terms.
1. About Love St Agnes
Love St Agnes provides information and listings relating to St Agnes, Cornwall, including businesses, events, news, activities, and places to stay or visit.
The service is operated by Ben Jackson, Look Up!, Durning Road, St Agnes, Cornwall, TR5 0UP, United Kingdom.
2. Who Can Use the Service
You may use Love St Agnes only for lawful purposes. If you create an account or submit content, you are responsible for ensuring that the information you provide is accurate, current, and not misleading.
3. User Accounts and User-Submitted Content
Parts of the website allow users to create, edit, and manage content. This may include listings, event information, business details, news, images, descriptions, links, and other materials.
You remain responsible for any content you submit or edit. By uploading or publishing content on Love St Agnes, you confirm that:
- You have the right to submit that content.
- The content is accurate to the best of your knowledge at the time it is submitted.
- The content does not infringe any third-party rights, including copyright, trade mark, privacy, or data protection rights.
- The content is not unlawful, defamatory, abusive, misleading, fraudulent, obscene, or otherwise inappropriate.
Love St Agnes may review, moderate, edit, refuse, unpublish, suspend, or remove any content at any time, with or without notice, where this is considered necessary to protect the service, comply with the law, or maintain quality and accuracy.
However, because much of the content on the website is user editable, Love St Agnes does not guarantee that all content is complete, accurate, current, safe, or suitable for any particular purpose. The views expressed in user-submitted content are those of the relevant users and do not necessarily reflect the views of Love St Agnes or its operator.
4. Information on the Website
Love St Agnes aims to provide a useful and reliable local resource, but the website is provided on an "as is" and "as available" basis. Details such as opening hours, availability, prices, event dates, descriptions, locations, accessibility, and contact information may change without notice or may be incorrect.
You should verify important information directly with the relevant business, organiser, venue, or provider before relying on it.
5. Acceptable Use
You must not use Love St Agnes to:
- Submit false, misleading, or deceptive information.
- Upload unlawful, harmful, or infringing material.
- Interfere with the operation, security, or integrity of the website.
- Attempt to access areas, data, or accounts you are not authorised to use.
- Use the service in a way that could damage the reputation of Love St Agnes or other users.
6. Premium Membership and Subscriptions
Love St Agnes offers paid premium membership options. Information about current premium features, tiers, benefits, and pricing is set out on the Premium page.
By purchasing a premium subscription, you agree to pay the applicable subscription fees and any taxes shown at checkout. Premium subscriptions renew automatically unless cancelled in accordance with the subscription terms presented at checkout or in your Stripe-managed billing settings.
Love St Agnes may change, replace, withdraw, or update premium membership features, benefits, eligibility criteria, pricing, structure, or availability from time to time. Where changes are material and affect existing subscribers, reasonable steps will be taken to provide notice through the website, by email, or via the billing system before the change takes effect, unless an immediate change is required for legal, security, technical, or operational reasons.
If you do not agree to a material change to premium membership, your remedy is to cancel your subscription before the next renewal date. Nothing in this clause limits any rights you may have under applicable consumer law.
7. Refunds and Cancellations
Love St Agnes offers a 30-day refund period for new premium subscriptions. If you sign up and then decide the subscription is not right for you, you may request a refund within 30 days of the initial purchase.
Refund requests made after that 30-day period will usually not be granted unless required by law or in exceptional circumstances at Love St Agnes's discretion.
Cancelling a subscription stops future renewals but does not automatically create a refund for amounts already paid, except where a refund is available under this policy or under applicable law.
8. Payments and Stripe
Subscription payments are processed by Stripe. Love St Agnes does not store your full payment card details on its own servers. Payment processing is subject to Stripe's terms and privacy practices, and you may need to agree to those separately when completing a purchase.
9. Intellectual Property
Unless otherwise stated, the website design, branding, text, compilation, and original content created by Love St Agnes are owned by or licensed to Love St Agnes and are protected by intellectual property laws.
By submitting content to the website, you grant Love St Agnes a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, adapt, publish, display, and distribute that content for the purpose of operating, promoting, and improving the service.
10. Third-Party Links and Services
The website may contain links to third-party websites, services, businesses, maps, social media platforms, booking systems, and payment providers. Love St Agnes is not responsible for the content, availability, policies, or practices of third-party services.
11. Suspension and Termination
Love St Agnes may suspend or terminate accounts, remove content, or restrict access to the service where there is a breach of these terms, suspected misuse, legal risk, security concern, or other legitimate operational reason.
12. Liability
To the fullest extent permitted by law, Love St Agnes and its operator are not liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, or reputational harm arising from your use of, or inability to use, the service.
Love St Agnes is also not responsible for losses arising from reliance on user-submitted or third-party information, temporary service outages, errors, omissions, delays, cancellations, changes in listed services or events, or unauthorised access beyond reasonable control.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited under applicable law.
13. Privacy and Data Protection
Use of the website may also be subject to Love St Agnes's privacy and cookie-related policies where applicable. If those policies are made available separately, they should be read alongside these terms.
14. Changes to These Terms
Love St Agnes may update these Terms and Conditions from time to time. The latest version will always be posted on this page, together with its effective date. Continued use of the website after updated terms take effect will constitute acceptance of those updated terms.
15. Governing Law
These terms are governed by the laws of England and Wales. Any dispute or claim arising out of or in connection with these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable consumer law provides otherwise.
16. Contact
If you have questions about these Terms and Conditions, please contact Ben Jackson at Love St Agnes using the contact details provided on the website.
This page is intended as a practical set of website terms for Love St Agnes, but it is not a substitute for advice from a qualified solicitor on your specific business and consumer law obligations.